Learning and Skills Outcomes:
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The aim of this qualification is to create and establish good
management practice.
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The flexibility of this qualification will enable candidates'
skills to be adapted for a specific work based activity and/or
employer requirements.
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Support and develop staff to improve their role and team
leading techniques, improving quality of output and decreasing time
spent on solving problems.
Benefits and progression
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Offer employers up to date management training, targeted to
their needs rather than qualification
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Improves efficiency and productivity
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Aligned to the need of business, it allows employers and
learners to take control of the learning experience
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Work-place learning
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Improves employee job satisfaction, motivation and retention,
and create a quality assured highly skilled workforce.
Course Detail
Candidates must complete a total of 7 units: 4 mandatory and 3
optional.
Mandatory Units
- Manage your own Resources and Professional Development
- Provide Leadership in your Area of Responsibility
- Allocate and Monitor the Progress and Quality of Work in your
Area of Responsibility
- Ensure the Health and Safety Requirements are met in your Area
of Responsibility
Optional Units
- Promote Equality of Opportunity
- Encourage Innovation in your Area of Responsibility
- Plan Change
- Implement Change
- Develop Productive Working Relationship with Colleagues
- Recruit, Select and Keep Colleagues
- Provide Learning Opportunities for Colleagues
- Manage a Budget
- Monitor and Solve Customer Service Problems
- Work with Others to Improve Customer Service