CIOB CIH Level 3 Certificate in Housing Maintenance

This Level 3 course will suit: maintenance professionals operating within the social housing sector; non-technical staff from either a customer service or housing management background who want to qualify and progress to become a recognised professional; and staff working in social housing who want to move from a technical to a management role or vice versa.

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or talk to us on 0800 977 8748

Hours: 6 hours per week, 36 weeks
Afternoon: Wednesday Evening: Wednesday
Next start date(s): September
Course Location: Lewisham Way Campus

What will I study?
This course aims to address and accredit a range of generic skills such as communications, technical knowledge, customer care and ICT that will improve service delivery to tenants, residents, service users and employers and increase the value of staff to their organisation.

Subjects:
Customer service
Health and safety
Housing organisations in context
Housing Design, Technology and Construction
Supervising information and resources
Housing Maintenance and Refurbishment

What can I do next?
This can lead to work within social housing organisations, working on social housing repairs and improvement contracts.

This can lead to employment in:
Social Housing Organisations
Private contractors working on social housing repairs and improvement contracts

What are the entry requirements?
You should currently be working in a paid or voluntary capacity in a relevant post with at least a year's experience, possess a good level of written and spoken English and some basic technical understanding. This may be assessed by a test and/or interview.

How will I be assessed?
Assessment is by written assessment set by the CIOB-CIH and internally set assignments, reports and presentations. There are no formal exams.