NVQ 3 in Business Administration
Mandatory Units
• Carry out your responsibilities at work
• Work within your business environment
Optional Units:
There are a wide range of optional units to select. To achieve the
full NVQ
a candidate must complete 2 mandatory units and four optional
units. The
optional units are divided into groups A and B and candidates must
choose
at least 3 units from group B.
Group A
• Ensure your own actions reduce risks to health and safety
• Manage diary systems
• Organise business travel and accommodation
• Use IT systems
• Use IT to exchange information
• Database software
• Specialist or bespoke software
Group B
• Supervise an office facility
• Procure products and services
• Manage and evaluate customer relations
• Manage the payroll function
• Complete year-end procedures
• Monitor information systems
• Run projects
• Research, analyse and report information
• Plan, organise and support meetings
• Make a presentation
• Organise and co-ordinate events
• Word processing software
• Spreadsheet software
• Website software
• Design and produce documents
• Plan and implement innovation and change
• Develop productive working relationships with colleagues
• Provide leadership for your team
• Prepare text from notes
• Prepare text from shorthand