Management Skills

Short courses that can help managers hone their skills in particular areas.

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Attendance Management
Target audience: all people managers
Aim: delegates will learn how to support team members through absences and make the return to work process more comfortable
Suggested Content: return to work interviews; dealing with lengthy periods of absence

Delivering Appraisals
Target audience: managers who carry out performance reviews
Aim: to deliver a toolkit to enable effective planning, delivering and following up of performance reviews
Suggested Content:  setting objectives; preparing for the meeting; delivering praise and feedback

Recruitment and Selection
Target audience: all staff who are participating in recruitment
Aim: tips and techniques to being an effective recruiter
Suggested Content:  short-listing; preparing the panel; interview techniques; delivering your decision